• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP EliteBook 8560w Mobile Workstation

Picked up a used 8760w to replace my 8560w, and the following occurs on the 8760w:

...While on 8760w battery, boots to Win10, although with a dimmer screen.

...With the AC adapter is plugged in and battery installed, the screen will go black after a couple of seconds. although the power light and other lights stay on

...With the battery removed and on AC power, it functions as it should with crisp, bright screen

 

When powered off and with AC adapter plugged in the charge status did go up from about 65% charge to about 81% after about an hour

 

Tried the AC adapter from the 8560w with the same results.

 

I'm open to any suggestions, work-arounds, ideas, etc.

 

Thanks

1 REPLY 1
HP Recommended

@wgkoby 

 

They are 2 old different machines. You can't compare Orange with Apple (well Lemon)

 

Hope this makes sense.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.