Battery Charging Discharging Automatically When plugged in Help

[DineshRavi]

First of all, I'll tell my laptop specifications :

Product name: HP Notebook

[personal information removed]

For the past two months, I'm experiencing an issue with my battery. Whenever I'm charging my laptop automatically it is discharging for a while and again after some time, it is starting to charge. This issue is repeatedly occurring nowadays and I've tried all the battery diagnostics and troubleshoot options you have mentioned in the community forum. None had helped with this issue. I've also done uninstalling the battery software and removed the battery and replaced it. Yet still, now I'm facing the problem with the battery. Please HP, help me with this problem. Also sometimes it shows "Plugged in, Not charging "  indication. Please help me.

Thanks and regards.

[A4Apollo]

Hi! @DineshRavi, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand the battery keeps draining automatically when the charger is plugged into your laptop.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your laptop?

Have you tried checking with a different adapter?

Try updating the BIOS on your PC and check if it helps.

You can try updating the BIOS and other drivers on your PC using HP support assistant.

Refer this article to know more information about using the HP support assistant. Click Here

Try running a battery test from the system diagnostics page and check if the battery is functioning correctly on your laptop.

Refer this article to know more information about running system diagnostics on your PC. Click Here

As the battery is a consumable part the life of the battery decreases each time you charge your laptop.
 
Factors that contribute to loss of battery capacity.
 
Li-Ion battery cells suffer gradual, irreversible capacity loss with each discharge-charge cycle. Such aging occurs more rapidly as temperature and discharges loads increase.
The self-discharge rate of a Li-Ion battery is higher if the battery is left in an unpowered notebook.
During prolonged storage or non-use, the battery charge will decrease below its recommended low-voltage level.
Leaving the battery in a depleted condition for an extended period will accelerate the decrease in FCC.
Leaving the battery at a high level of charge in a high-temperature environment for extended periods (for example, running a notebook computer in a docking station under a heavy load) will accelerate the loss of capacity.
Running high-end applications using the battery accelerates the loss of capacity. For example, playing 3D games will lower FCC faster than using word processing applications.
  

However, you can try the steps recommended below.
 
Open Power Options on Windows 10.
Click Change plan settings for any of the power plans. I would suggest you choose the power saver plan.
Now click Change advanced power settings.
Under the Advanced Settings tab, scroll down to find Processor power management.
Now, expand (click on +) Processor power management.
Expand Maximum processor state.
Click the On-battery option and reduce the processor state to 20%. You can choose any other value.
Click Ok. The settings are saved, you can close the Power Options window.

Enable Adaptive Brightness
Go to Power Options select change advanced power settings
Go to the Change advanced power settings. Expand Display> expand Enable Adaptive Brightness. Now, turn on Adaptive Brightness for On-battery and Plugged in options (whichever you like. Click Ok to save the settings.

If the issue still persists try uninstalling the battery drivers device manager.

Search for and open Device Manager.
Click next to Batteries to expand the battery options.
With the options expanded, right-click each ACPI option and in the menu, click Uninstall.
Restart the computer.
The battery should now charge properly.

Refer this article to know how to run a battery test and perform a battery calibration on your laptop.

Also, refer this document to understand more about lithium-ion batteries.

Let me know if this works!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[DineshRavi]

Sir, first of all, thank you so much for replying for my post. I've done all the procedures you said to do in that message. I've even tried removing the battery and replaced it. But nothing has changed. The same issue continues. Also in addition to that now whenever I hover the mouse over the battery indicator it says plugged in not charging. Please help me solve this issue, sir. Thanks and regards. 

[The_Fossette]

@DineshRavi,

I am responding on behalf of @A4Apollo as he is out for the day. It is great to have you back and your patience is greatly appreciated.

Did you run the battery test suggested in the previous post? If yes, let me know the result.

If you have not run the battery test please run the test and help me with the results.

I await a response at your earliest convenience.

Good day! Take care 🙂

Cheers!

[DineshRavi]

Sir, as requested here is the battery check result :

[The_Fossette]

@DineshRavi,

It is great to have you back and your patience is greatly appreciated.

I recommend you perform a system restore on the computer back to the date when the battery was working fine.

Follow the steps in the below artilce to perform a system restore.

https://support.hp.com/sg-en/document/c03327545

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!