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‎05-11-2020 06:00 PM

HP Recommended
Product: Example: Omen 15
Operating System: Microsoft Windows 10 (64-bit)

Hi 

i am facing issues regarding the battery charging . after use of my laptop when i turn off my laptop and put in charge , after 2  hours it still shows same battery % when i turn off my laptop. 

like yesterday i turn off my laptop at 32 % after turn off and put in charge after 2 hr it was still at 32%  !!!

is it any windows 10 update bug or i had some serious battery issues ?? please help

i bought this laptop 2 month ago.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-11-2020 06:10 PM

HP Recommended

If you just bought this laptop you should be covered by warranty, in which case, you should contact HP technical support at 1-800 HP INVENT. This forum is a volunteer based users forum and if your unit is under warranty you are better served by making use of your warranty.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎05-11-2020 06:10 PM

HP Recommended

If you just bought this laptop you should be covered by warranty, in which case, you should contact HP technical support at 1-800 HP INVENT. This forum is a volunteer based users forum and if your unit is under warranty you are better served by making use of your warranty.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-13-2020 04:26 AM

HP Recommended

thanks for your reply i surely go to hp support and talk them  but can you please explain what actually happen with my laptop battery like is it major issue?

1 person found this reply helpful
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