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HP Recommended
Omen 15-ce084tx
Microsoft Windows 10 (64-bit)

The Battery charging indicator doesn't work.  The laptop does recognise when it is charging, it's indicated on the toolbar and the laptop works just fine.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@UP10

Welcome to the HP Support Community

 

Uninstall the drivers from the device managers.

 

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
 

Run a battery test.

 

Click on this link: https://support.hp.com/in-en/document/c04700771 Testing and Calibrating the Battery.

 

Run the HP Support Assistant to update the computer.

 

Click on this link: https://support.hp.com/in-en/document/c03467905 for  Using HP Support Assistant.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

View solution in original post

3 REPLIES 3
HP Recommended

@UP10

Welcome to the HP Support Community

 

Uninstall the drivers from the device managers.

 

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
 

Run a battery test.

 

Click on this link: https://support.hp.com/in-en/document/c04700771 Testing and Calibrating the Battery.

 

Run the HP Support Assistant to update the computer.

 

Click on this link: https://support.hp.com/in-en/document/c03467905 for  Using HP Support Assistant.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

Thanks @Raj1788. It worked.

HP Recommended

@UP10

 

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution!

 

Take care now and do have a great week ahead.

:)Cheers:)

Raj1788
I am an HP Employee 

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