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HP Recommended
HP 15-g069cl TouchSmart Notebook PC (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I am looking for a replacement battery for my HP 15g069cl  laptop, but seem to be getting conflicting information.

All the online resources cross reference my laptop model number to a 14.8 volt battery, but the battery that I took out of the laptop (the one that came with it) says it is an 11.1 volt battery

The battery says OA03 HSTNN-LB5Y 11.1 Volt battery. It says replace with HP Spare 746641-001 CT:6DXZTC3W6QB8L. Manufactured 2014/05.

My power supply adapter has an output of 19.5 volts 

Can anyone help me determine what is the right battery for this laptop?

 

1 REPLY 1
HP Recommended

Hello @Fitz98 

Sorry to hear that you are having problems ... I would like to help you.

 

11.1V (=10.95V) and 14.8V (=14.6V) are the different voltages, they are not compatible !

 

If you use a battery with wrong voltage you will damage your notebook !

 

Please buy:

  • 11.1V
  • Capacity 31Wh
  • Number of Cells 3 cells

 

Compatible HP Part Numbers

250 G2

740004-851

746641-001

CQ14-A003TX

CQ15

CQ15-A102TX

HSTNN-IB5Y

TPN-C113

TPN-F114

 

Search for replacement battery on aftermarket (amazon, ebay, aliexpress ... )

 

Good luck

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