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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems for Battery
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HP Recommended
When my laptop is booting the below error popping up
Battery Counterfeit Check Error
Non-HP battery detected. This might pose health and safety risks. HP recommends using HP batteries only. Using a non-compatible or non-HP battery might pose health and safety risks. The installed battery does not appear to be an HP battery and fast charging might not be available.
Enter - Continue
For more information, please visit: http://www.hp.com/go/techcenter/startup
Battery Counterfeit Check Error
It first occured after I had done a windows update and was fixed after running a bios update
the steps I had done where:
- Checked for any further updates (Also updated all apps)
- Tried to uinstall and reinstall Microsoft ACPI-Compliant Control Method Battery in device manager(it can be reinstalled by doing scan hardware changes in acition in device manager)
- Done the bios update (https://youtu.be/4Mn8f0oS6iM)
referred https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Counterfeit-Check-Erro... and its solution
I created this question to know why it occurred, if my solution was correct, and if there is any additional point I need to look out for. Please do help me out I am not sure why the error came or even why the solution worked
This video shows how to update your HP computer BIOS in Windows by following some simple steps. We will first disable BitLocker if it is enabled and then suspend real-time protection in Windows Defender before downloading the latest BIOS updates and installing them. We will then enable these back
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