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‎07-30-2024 03:13 PM - edited ‎07-30-2024 03:14 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg3000 (78G48AV)

When my laptop is booting the below error popping up
Battery Counterfeit Check Error

Non-HP battery detected. This might pose health and safety risks. HP recommends using HP batteries only. Using a non-compatible or non-HP battery might pose health and safety risks. The installed battery does not appear to be an HP battery and fast charging might not be available.

Enter - Continue

For more information, please visit: http://www.hp.com/go/techcenter/startup

  • Battery Counterfeit Check ErrorBattery Counterfeit Check Error

 

It first occured after I had done a windows update and was fixed after running a bios update


the steps I had done where:

  • Checked for any further updates (Also updated all apps)
  • Tried to uinstall and reinstall Microsoft ACPI-Compliant Control Method Battery in device manager(it can be reinstalled by doing  scan hardware changes in acition in device manager)
  • Done the bios update (https://youtu.be/4Mn8f0oS6iM)

referred https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-Counterfeit-Check-Erro... and its solution 

 

I created this question to know why it occurred, if my solution was correct, and if there is any additional point I need to look out for. Please do help me out I am not sure why the error came or even why the solution worked

 

 

1 person had the same question
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