• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-25-2023 10:45 AM - last edited on ‎05-26-2023 04:45 AM by Retired

HP Recommended
Product: HP 250 G7 Notebook PC

Hello everyone.

 

I just ran the Battery Check from the HP support assistant.

It says the battery is healthy.

But when I clicked on advanced it showed me that the cycle count is 169/1000.

What does this exactly mean?

And sometimes it is being in 27 or any of the percentage level and showing the level as 100% full charged.

Category:
1 REPLY 1

‎05-25-2023 11:35 AM

HP Recommended

"just ran the Battery Check from the HP support assistant.

It says the battery is healthy.

But when I clicked on advanced it showed me that the cycle count is 169/1000."

 

The cycle count is charge/discharge. The max you battery can supply is 1000 cycles.

Battery healthy speaks for itself.

 

If you are not experiencing any issues with the amount of mobile laptop use, then what is the issue?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.