Battery Drain issue

[Benet15]

Hp laptop battery drain quickly after shut down the laptop. Yesterday night I keep the battery level for 95% , but today morning the battery level shows 87%.  for within 8 hours time period battery level is reduce 8%.  It's a brand new laptop.

my earlier Lenovo laptop does not have this type of issues. Why Hp laptop is having this type of issue?. 

is it necessary to return the laptop ?. 

[Benet15]

Hp laptop battery drain quickly after shut down the laptop. Yesterday night I keep the battery level for 95% , but today morning the battery level shows 87%. for within 8 hours time period battery level is reduce 8%. It's a brand new laptop.

my earlier Lenovo laptop does not have this type of issues. Why Hp laptop is having this type of issue?.

is it necessary to return the laptop ?

[Nal_NR · Accepted solution]

Hi @Benet15,

Welcome to the HP Support Community. 

I'd like to help!

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

If the issue persists, follow the next steps.

• 1. Go to Start, search for Device Manager, and open this result.
• 2. Expand batteries.
• 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
• 4. Shut down the computer.
• 5. Disconnect the charger.
• 6. Remove the battery. (only for removable battery)
• 7. Hold down the power button for 1 minute.
• 8. Insert the battery only. (only for removable battery)
• 9. Attempt to turn the battery on.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.