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‎12-28-2023 09:46 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Dear Experts,

 

Recently I bought two new HP laptops. HP Probook 450 G10 (Win 11) and HP Pavilion 15-eg2009nia (Win 10). Both laptop purchased from separate authorized vendor.

But surprisingly without usage (powered off) battery percentage automatically draining out. I tested both laptops and happening same. 

I charged 100% and shutdown properly (no sleep/hibernate), just after 12+ hours battery started draining out significantly.

 

It will be helpful if any experts can help me to solve this problem. Or, do I have to raise warranty issue?

 

Thanks.

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