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‎09-09-2022 09:41 AM - edited ‎09-09-2022 09:42 AM

HP Recommended

Hi HP Team,

Hope you all are fine. I just bought HP omen 15 laptop one or two years ago . The laptop is pretty good but its battey is not. . the laptop battery is draining pretty fast . It last for an hour and half . It comes with  intel core i7 10th gen processor . I had another laptop named "ACER", its battey is good and last for 2 to 3 hours. But HP Omen Battery Drains very fast. Please Help me how to solve this poblem. Is there any settings in laptop through which it can be solved?

I should be very thankful to HP Team If they help me. My Best Regards

Category:
2 people had the same question
5 REPLIES 5

‎09-09-2022 02:50 PM

HP Recommended

Hello @Ammara_Zubair 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

 

(2) Please report your results

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‎09-10-2022 03:18 AM

HP Recommended

Ammara_Zubair_0-1662801489330.png

 

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‎09-10-2022 03:20 AM

HP Recommended

Ammara_Zubair_0-1662801614571.png

 

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‎09-10-2022 03:40 AM

HP Recommended

Did you find solution?

 

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‎09-10-2022 03:48 AM

HP Recommended

Hello @Ammara_Zubair 

 

(1) Download and install/update

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.A17.2 MBAug 27, 2021Download

 

(2) Reboot

(3) Please < calibrate > your battery ...

Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

ub6424_0-1662803213138.png

 

(4) Shutdown notebook

(5) Disconnect charger

(6) Press and hold <power> button for 30 seconds

(7) Connect charger and wait until battery is fully charged ( check LED indicator )

(8) Start notebook and log in to windows and wait a few minutes

(9) Shutdown notebook

 

(10) Test your <battery> Using the HP PC Hardware Diagnostics (UEFI)

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(11) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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