Battery Draining issue - HP Pavilion X360 14 Convertible

[ChiaKK79]

Just got my device 2-3 months ago.

Noticed the battery draining rate is super fast, apparently 1% every 1-2 minutes, worst if in zoom meeting.

It won't last for more than 2-3 hours.

As according to official site claim it should last for 8hours under normal use, however it doesn't seems that way.

Perhaps any expert out there can help. Thanks

[Raj_05]

Hi @ChiaKK79,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Experiencing battery-draining issues on a laptop like the HP Pavilion X360 14 Convertible can be quite frustrating, but there are several steps you can take to diagnose and potentially resolve the problem. Here's a step-by-step guide to help you address the battery-draining issue.

Check Power Settings:

• Go to the "Control Panel" and navigate to "Power Options."
• Make sure your laptop is set to a power plan that suits your needs. The "Balanced" or "Power Saver" plans are generally recommended to conserve battery life.
• Customize the power plan settings to optimize battery life. You can adjust settings like screen brightness, sleep settings, and display timeout.

Update Drivers:

• Outdated drivers, especially those related to power management, can impact battery life.
• Visit the HP support website and download the latest drivers for your laptop model, including graphics, chipset, and power management drivers.

Check Background Apps and Processes:

• Some apps and processes running in the background could be consuming power unnecessarily.
• Open the Task Manager (Ctrl + Shift + Esc) and close any unnecessary apps or processes.
• Check the "Startup" tab in Task Manager to prevent unnecessary apps from launching at startup.

Monitor Battery Usage:

• Windows provides a built-in tool to monitor battery usage.
• Type "Battery Usage" in the Windows search bar and open the corresponding settings.
• This tool will provide insights into which apps are consuming the most power.

Check for Malware:

• Malware or viruses can sometimes cause abnormal battery drain by running in the background.
• Run a full system scan using a reliable antivirus program to ensure your system is clean.

Calibrate the Battery:

• Sometimes the battery calibration can become inaccurate, leading to incorrect readings of battery capacity.
• Allow your laptop's battery to drain completely until it shuts down. Then, recharge it to 100% without interruption. This process can help recalibrate the battery gauge.

Update BIOS:

• An outdated BIOS could contribute to battery issues.
• Visit HP's support website and check if there's a BIOS update available for your laptop model. Follow the instructions carefully to update the BIOS.

Check for Windows Updates:

• Ensure that your operating system is up to date with the latest Windows updates.
• These updates can include bug fixes and optimizations that may help improve battery life.

Reset Power Settings to Default:

• If you've made extensive changes to your power settings, resetting them to default could help resolve any conflicting settings.

Hardware Diagnostics:

• Some battery issues might be related to hardware problems.
• HP laptops often have built-in hardware diagnostic tools. You can access these tools during boot-up or through the BIOS menu to check for any hardware-related issues.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support