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Common problems for Battery
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HP Recommended
HP Pavilion x360 Convertible 14-dw1013TU
Microsoft Windows 10 (64-bit)

Hi

      I recently bought a laptop it mention battery last for 8 hrs, I find this not true, I sometimes run an android emulator and then I decide leave in backgroud to use it later, I open my serveillance software to check my security cameras  I run it for a few minutes and I close it, next I open Facebook thru Chrome to check messages and look at few small videos (few mins) then I close the browser, I check the battery and I see from 100% (fully charged)  drop down to 65% this was set to lowest battery saving, this a big drain or is this normal? I did battery test check out OK, I just wanted to know if this is normal from a new laptop, HP Pavilion x360 Convertible 14-dw1013TU.

 

Sal.

 

3 REPLIES 3
HP Recommended

If the battery consumes 35% of the power within a few minutes, it should be abnormal. You can test and calibrate the battery.

HP Recommended

Hi,

        I followed how to calibrate battery manually " https://support.hp.com/us-en/document/c04700771#AbT2 " , it shows the battery is normal but when I looked "Show Advanced Information" I noticed in the info "Full Charge Capacity: 41 Whr (93%), the 93% is not fully charged,  expecting to be 100%  waited 3 hours its still not 100%.

 

Advanced Information:

Warranty Type: 3

Cycle count: 9 / 1000

Manufacturer:

Battery Age: 2 Months

Serial No:

Temperature: 25 C

Current: 0 mA  (Battery Mode = -1579 mA)

Adaptive Battery Optimizer: Enabled/ Not Activated

Terminal Voltage: 13044 mV

Design Voltage: 11500 mV

AC Power : Yes

CT Number:

Design Capacity: 43 WHr

Full Charge Capacity: 41 WHr (93%)

Remaining Capacity: 41 Whr

 

HP Recommended

 

Still draining too fast calibration didn't help.

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