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- HP Community
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- Notebook Hardware and Upgrade Questions
- Battery Failure ID meaning

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06-07-2021 07:35 AM
My laptop won't turn on without the power adaptor connection, so I ran a check on battery. Below is the failure ID I have received. I have recently changed my battery because the previous one failed and I had to replace.
Failure ID: MC7063-9RBALW-GXGGQ1-C08V03
What does it mean? Do I need to replace my battery again? It hasn't even been 10 months since the replacement.
06-07-2021 07:53 AM
Hi:
The failure code information does not provide any more info than what you already discovered.
Most of the code is used to generate your PC's serial number.
Here is the report generated by the code you posted, minus your notebook's serial number.
MC7063-9RBALW-GXGGQ1-C08V03 | OK | 0000000000 | 6/7/21 | 601 | Power | AC Adaptor, Battery, Cache Battery Pack, Charger, Power Cord, Power Supply | Battery 1 |
I would conclude based on the above information, that the battery is no good and needs to be replaced.
You may want to consider buying a different brand battery if you did not buy a genuine HP battery.