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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery Health Charging
Create an account on the HP Community to personalize your profile and ask a question
07-03-2019 06:00 PM
Hello,
I have recently purchased a Spectre X360 and paid around 1,500$. Surprisingly, this lap top does not have a simple "Battery Health Charging" application. I used to work with ASUS before and even that cheaper laptop had this application. I have googled to see whether HP has a similar application or not. Please let me know why you do not have such a neccessary application. I truly disappointed about this again when I have found that all other brands like ASUS, VAIO, and .. have it but HP!
07-06-2019 04:05 PM
@ARNick
Thank you for posting on the HP Support Community.
HP Battery Check is a utility in the HP Support Assistant that provides a simple but accurate test of the battery in Windows. To use HP Support Assistant to check and calibrate the battery, follow the instructions in this section.
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In Windows, search for and open HP Support Assistant.
If the app is not installed on your computer, go to the HP Support Assistant website to download the latest version.
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Select the My devices tab, and then select your PC from the device list.
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Click the Troubleshooting and fixes tab, and then select Battery Check.
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Wait while the battery check completes.
HP Battery Check displays the results.
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Review the HP Support Assistant Battery Check results.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
01-11-2020 02:21 PM
@Sherkhing Welcome to HP Community!
HP Battery Check is a utility in the HP Support Assistant that provides a simple but accurate test of the battery in Windows. To use HP Support Assistant to check and calibrate the battery, follow the instructions in this section.
-
In Windows, search for and open HP Support Assistant.
If the app is not installed on your computer, go to the HP Support Assistant website to download the latest version.
-
Select the My devices tab, and then select your PC from the device list.
-
Click the Troubleshooting and fixes tab, and then select Battery Check.
-
Wait while the battery check completes.
HP Battery Check displays the results.
-
Review the HP Support Assistant Battery Check results.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.