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HP Recommended
Spectre 13.3
Microsoft Windows 10 (64-bit)

Hello,

 

I have recently purchased a Spectre X360 and paid around 1,500$. Surprisingly, this lap top does not have a simple  "Battery Health Charging" application.  I used to work with ASUS before and even that cheaper laptop had this application. I have googled to see  whether HP has a similar application or not. Please let me know why you do not have such a neccessary application. I truly disappointed about this again when I have found that all other brands like ASUS, VAIO, and .. have it but HP!

3 REPLIES 3
HP Recommended

@ARNick
Thank you for posting on the HP Support Community.

 

HP Battery Check is a utility in the HP Support Assistant that provides a simple but accurate test of the battery in Windows. To use HP Support Assistant to check and calibrate the battery, follow the instructions in this section.

  1. In Windows, search for and open HP Support Assistant.

    If the app is not installed on your computer, go to the HP Support Assistant website to download the latest version.

  2. Select the My devices tab, and then select your PC from the device list.

     Selecting My Notebook from the HP Support Assistant home screen

  3. Click the Troubleshooting and fixes tab, and then select Battery Check.

    Selecting Troubleshooting and fixes and then Battery Check

  4. Wait while the battery check completes.

    HP Battery Check displays the results.

    Battery test results

  5. Review the HP Support Assistant Battery Check results. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

My Hp pavilion 15 dk-0042tx too,and what is the solution?

HP Recommended

@Sherkhing Welcome to HP Community!

 

HP Battery Check is a utility in the HP Support Assistant that provides a simple but accurate test of the battery in Windows. To use HP Support Assistant to check and calibrate the battery, follow the instructions in this section.

  1. In Windows, search for and open HP Support Assistant.

    If the app is not installed on your computer, go to the HP Support Assistant website to download the latest version.

  2. Select the My devices tab, and then select your PC from the device list.

     Selecting My Notebook from the HP Support Assistant home screen

  3. Click the Troubleshooting and fixes tab, and then select Battery Check.

    Selecting Troubleshooting and fixes and then Battery Check

  4. Wait while the battery check completes.

    HP Battery Check displays the results.

    Battery test results

  5. Review the HP Support Assistant Battery Check results. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.