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‎10-17-2024 05:26 AM

HP Recommended
Product: HP Pavilion - 15-cs3153cl

I have checked how my laptop battery is working - in HP Support Assistant.

It is showing the below :

( The battery is functioning correctly, but due to normal aging of the battery, the battery life between charges has reached a point where your battery is no longer useful. The battery may be covered by your HP Warranty. Please contact HP.
95BR7Q-A88C93-MFPU3F-C0DC23 )

 

What i have to do now ?

Category:
1 REPLY 1

‎10-17-2024 10:04 AM - edited ‎10-17-2024 10:07 AM

HP Recommended

The free factory warranty is for one year, unless you purchased a care pack.

Instructions for performing an  HP Warranty check

https://www.hp.com/us-en/shop/tech-takes/hp-warranty-check

 

Here are your options.

Your warranty is expired.

You can replace the battery on your own or pay to have that done by a technician at a shop.

 

Here is a translation of the error message.

Failure details - Battery Check:
Failure ID:95BR7Q-A88C93-MFPU3F-C0DC23
Test date:2024-10-17
Component tested:Battery Check
IMPORTANT:The test found a problem with the battery and it may need to be replaced.
 
HP Part number   Battery Description                  
L11119-855
Assembly-battery 3C 41W 3.6A LI HT030

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