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‎11-12-2022 01:51 PM

HP Recommended
Product: HP EliteBook 840 G4 Notebook PC
Operating System: Microsoft Windows 11

My laptop HP EliteBook 840 G4 has a problem. When it is 100% fully charged, the orange light turns in white and blinks continuously. So, I go to BIOS and change the setting. I maximize my battery life. That's why my laptop never charges over 80%. But today I reset my BIOS setting and now the battery indicator is not working properly. It is off right now. I tried to turn it off but nothing happened. What can I do now?

Please help me. It is urgent.

Category:
3 REPLIES 3

‎11-12-2022 01:58 PM

HP Recommended

Hello @amanurasif09 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we take a look at the <battery> ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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‎11-13-2022 02:42 AM

HP Recommended

here it is.here it is.

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‎11-13-2022 03:47 AM

HP Recommended

Hello @amanurasif09 

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download and install BIOS Update

HP Notebook System BIOS Update (P78)

01.44 Rev.A8.5 MBNov 8, 2022Download

 

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

      • An available BIOS update resolves a specific issue or improves computer performance.
      • The current BIOS does not support a hardware component or a Windows upgrade.
      • HP Support recommends installing a specific BIOS update.

"

 

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install / update

HP Battery Health Manager BIOS Setting Update

1.0.2.1 Rev.A0.5 MBNov 20, 2020Download

Intel Management Engine Firmware

11.8.92.4222 Rev.A11.6 MBApr 18, 2022Download

 

(6) Restart Windows

(7) Test your notebook

(8) Please report your results

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