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‎05-30-2022 04:45 AM

HP Recommended
Product: OMEN by HP - 15-ce006no
Operating System: Microsoft Windows 10 (64-bit)

I've gotten the HP Battery Alert 601 fault code each time I power up my computer the last few days, before this it happened once every one-two months. The last few days the battery has been draining at an insanely quick rate (from full to empty in less than 2 h), with the same parameters as previously where it would hold at least 3-4 h, for example a month earlier. I have the latest BIOS, I have done a battery check via Hardware Diagnostics and the results say Very Weak, in fact it does not even finish the battery check, it just cancels it.

I need a new battery, but I cannot seem to find it in the HP webstore. I do not feel comfortable buying such a component off of eBay or other websites I have never heard of.

 

Q1: Is the name of my battery simply SR04XL or is there any more information I need?
Q2: Where can I find an authentic battery to replace with? 

Category:
1 REPLY 1

‎05-30-2022 01:30 PM

HP Recommended

@Kevin240 

 

Its specs

 

        https://support.hp.com/au-en/document/c05948507

 

It uses  4-cell, 70 Wh Li-ion battery part #  917724-855 which is N/A from HP

 

       https://partsurfer.hp.com/partsurfer?searchtext=917724-855

 

I can't find it on Amazon in Europe. Please use part # to search online including eBay

 

Regards.

  

BH
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