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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery Issues

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10-17-2020 09:19 AM
Hey guys!
Does anyone know where can I purchase a new battery for my laptop?
I have the HP Notebook - 15z-g100 CTO (ENERGY STAR) laptop, and it's a very old laptop. I need to replace the battery, but when I put the serial number to search up the battery, the laptop doesn't appear. I went to best buy and they couldn't find it either. I called customer service and the person that I spoke to told me to go "BARPS.HB.COM" to order a new battery; when I searched up the link, it wasn't related to HP/Pc batteries.. can anyone help me?
10-20-2020 03:26 AM
Welcome to HP Community
I have gone through your Post and would like to help
You could check on HP Part Surfer in your region
Link: http://partsurfer.hp.com/search.aspx
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee