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HP Notebook - 15z-g100 CTO

Hey guys!
Does anyone know where can I purchase a new battery for my laptop?
I have the HP Notebook - 15z-g100 CTO (ENERGY STAR) laptop, and it's a very old laptop. I need to replace the battery, but when I put the serial number to search up the battery, the laptop doesn't appear. I went to best buy and they couldn't find it either. I called customer service and the person that I spoke to told me to go "BARPS.HB.COM" to order a new battery; when I searched up the link, it wasn't related to HP/Pc batteries.. can anyone help me? 

1 REPLY 1
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@Mishuu


Welcome to HP Community

 

I have gone through your Post and would like to help

 

You could check on HP Part Surfer in your region

 

Link: http://partsurfer.hp.com/search.aspx

 

Thank you 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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