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HP Recommended
HP Laptop 15s-dr0xxx
Microsoft Windows 10 (64-bit)

I am an undergraduate student and bought the hp laptop for study purposes. It was suggested to me by my seniors. But now it has become a huge disappointment. 

Product name : HP Laptop 15s-dr0xxx

Product number: 7PR06PA#ACJ

 

The 1y warranty of this system expired 50 days ago and it's suddenly not working fine since then. 

The battery started to drain all of a sudden. shows battery needs to be replaced.

 

Although it has a long-life battery, it isn't working since the warranty has expired. At 100% battery, it lasts hardly for 30 minutes.

It shows the wrong battery percentage too.

And now it takes hardly 30 minutes to charge from 0% to 100%. 

 

I am a student and I don't even use it for gaming and I totally don't understand what's wrong with hp.

Its battery life was claimed to be around 8-9 hours on a full charge and within a year it is asking me to replace a battery which is so costly. 

I wonder if hp products last only till the warranty hasn't expired.

 

 

Screenshot 2020-12-22 220307.jpg

Screenshot 2020-12-22 220410.jpg

Why did its battery start causing problems right after the warranty of the notebook expired?

What is "Warranty Type: 3" in the battery description?

Why is the battery down right after the warranty has expired?

Why does it show "Battery Age: 1 Year, 3 Months" when it has been a year and 50 days only? Do I have a fake battery?

Is there no way I can still work since I am a student and a new battery is so expensive?

 

2 REPLIES 2
HP Recommended

Please help it's urgent!

HP Recommended

You need one of these:

 

(14) Battery (3-cell, 41 Whr) L11119-855

 

The battery has 188 cycles on it and only can hold 66% of original capacity. There is no help we can give you except to say you need to replace it. 

 

Service Manual 

 

See pages 30-32 for "how to". 

 

https://www.amazon.in/EliveBuyIND%C2%AE-Compatible-14-CE0025TU-14-CE0034TX-15-CS0037T/dp/B08PBY31Y1/...

 

https://www.ebay.co.uk/itm/Batteria-HT03XL-per-HP-L11119-855-L11119-856-L11119-857/224033531091?hash...

 

Post back with any more questions but we are not going to discuss conspiracy theories, just how to replace your battery

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.