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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
Parts reference
The Maintenance & Service guide for your laptop - See Chapter 3 page 19, item 19
http://h10032.www1.hp.com/ctg/Manual/c06248787.pdf
Battery description HP Part number
y (3-cell, 41 Whr, 3.55 Ahr, Li-ion) L11119-855
Only purchase and install genuine HP part numbered batteries, not generic batteries!
The battery must have the HP logo on it.
Online vendor sources
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