Battery Problems

[Tavo779]

Hello

My notebook HP Pavilion 15-bc451la is not charching it shows a sign that says 'Connected and not loaded' 

I ran the  HP diagnosis an told me to change the battery.....

so which battery replacement do I need to get ? 

Thanks 

[EddyK]

Hello @Tavo779,

The HP Pavilion - 15-bc451la uses a Battery, 3 cell, 61 WH, 5.37 Ah with HP Spare Part number 849910-850.

You can then use the HP Spare part number(s) in the HP Parts store here. You may also be able to find it elsewhere on the Internet.

Battery replacement procedures can be found here.

Hope this helps,

Eddy