• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-08-2020 11:38 AM

HP Recommended
Product: HP Laptop 15-db0004dx
Operating System: Microsoft Windows 10 (64-bit)

Is the battery removable in this HP model (15-db0004dx) laptop?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2020 11:51 AM

HP Recommended

Hi:

 

You have to open up the notebook to remove/replace the battery.

 

Here is the link to the service manual...see chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c06245081

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎01-08-2020 11:51 AM

HP Recommended

Hi:

 

You have to open up the notebook to remove/replace the battery.

 

Here is the link to the service manual...see chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c06245081

Was this reply helpful? Yes No

‎01-08-2020 12:19 PM

HP Recommended

Paul, thanks so much for your help. I really appreciate it.

Was this reply helpful? Yes No

‎01-08-2020 12:26 PM

HP Recommended

You're very welcome.

 

There is also a support video library for that model series which has videos on how to remove specific components.

 

https://www.supportvideos.ext.hp.com/?q=15-db0000

Was this reply helpful? Yes No

‎01-08-2020 12:40 PM

HP Recommended

Thanks again, Paul. I viewed the video and see that it's quite simple to remove and replace the battery. Many thanks.

Was this reply helpful? Yes No

‎01-08-2020 12:49 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.