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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery Replacement 10.8V or 14.8V Help Needed

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12-11-2023 02:07 PM - edited 12-11-2023 02:36 PM
Hi. I need a replacement battery for my HP notebook. It currently does not have a battery. In online stores the battery replacement number seems to be 807956-001. The HP Store no longer sells this battery, and I cannot seem to locate the correct battery choice.
However for those numbers there are two options online, with different voltages 10.8V and 14.8V. Which to choose? The 3-cell 10.8V or the 4-cell 14.8V option? Some online stores state that these are not compatible batteries, yet they share the exact same HP replacement number.
I have run the HP support Assistant on the laptop. I have looked on the HP support online page for this notebook, but there are no links to buy a new battery from HP. The laptop is out of warranty, and the virtual assistant did not produce an answer. I want to give this laptop to my son, and it needs a safe battery.
The laptop specifications are:
HP Notebook Touch Screen
Model number: 15-ba052wm
AMD A10-9600P
Radeon R5 Graphics