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‎06-17-2020 04:26 AM

HP Recommended
Product: HP 15g-br106tx
Operating System: Microsoft Windows 10 (64-bit)

My HP notebook 15g-br106tx uses JC04 battery model. I need to replace it with a new one. However, it is not available on HP store. They have a HS04 battery whose specifications are same as that of JC04 i.e. 4 cell Li ion 41 Whr.

Should I replace it with HS04? Will it be compatible?

1 person had the same question
1 REPLY 1

‎06-20-2020 02:08 PM

HP Recommended

@Black_Knight0

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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