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‎05-23-2020 02:06 PM

HP Recommended
Product: Hp Envy 13ad1xx
Operating System: Microsoft Windows 10 (64-bit)

Today I tested the battery on a laptop. Napsano that: Replacement required. It is written that it is possible that the battery is under warranty: RLG5B0-000000-MFGGQK-C0F203 Warranty Type: 3.

How to find out if my battery is under warranty? If not, where to find the same? Thanks for the answer. P.S. Sorry for the errors I am writing through the translator.

2 REPLIES 2

‎05-23-2020 07:51 PM

HP Recommended
@Lxserega wrote:

... How to find out if my battery is under warranty? If not, where to find the same?

@Lxserega 

 

Only some Business class models/products have 3 years warranty for batteries.  For normal machines, only one year. Y can turn your machine up-side-down to look at its label. Machines with 3y3y3y should have 3 years warranty for battery.

 

>>>> where to find the same?

We need to know EXACTLY what is your Hp Envy 13ad1xx ?  Please use the following way to find out model/product of your machine


          https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).

 

Regards.

BH
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‎05-24-2020 01:55 AM - edited ‎05-24-2020 02:38 AM

HP Recommended

Модель: 7265NGW

Продукт: 2PP95EA # ACB

Модель: 13-ad106ur

If you believe HP support, I still have a guarantee for the battery.

 

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