Battery Replacement Inquiry for HP Victus 15-fa0031dx

[Hashem_Alsakkaf]

Subject: Battery Replacement Inquiry for HP Victus 15-fa0031dx (Product Number: 68U87UA#ABA)

Dear HP Community,

I hope you are well.

I am currently using the HP Victus 15-fa0031dx, and the battery has recently stopped functioning.

• Product Name: Victus by HP Laptop 15-fa0031dx

• Product Number: 68U87UA#ABA

After checking HP’s official parts website, I found the following battery listed under my device:

• Part Number: L84394-005

• Battery Specs: SKO-BATT 3C, 52Wh, 4.55Ah, LI SD0 

I have a few questions and would really appreciate your guidance:

1. Is this the official OEM battery for my model?

2. Can HP ship this battery to Pakistan directly? If not, could you recommend a trusted channel or HP-authorized distributor in Pakistan?

3. If the exact model (L84394-005) is not available in my region, is there any other compatible HP battery that would work safely and efficiently with my laptop?

4. If HP-compatible options are not available, could you recommend any reliable third-party battery brands that are safe for use with this model?

Thank you in advance for your support.

Best regards,
Hashem Alsakkaf

[VikramTheGreat]

Hi @Hashem_Alsakkaf,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out, and I hope you're doing well. Yes, you are correct — the battery with Part Number: L84394-005 (SKO-BATT 3C, 52Wh, 4.55Ah, LI SD0) is the official OEM battery for your HP Victus 15-fa0031dx (Product Number: 68U87UA#ABA). This is the recommended replacement part for your specific model. However, as this particular unit is a U.S. regional product, HP is unable to ship this battery directly to Pakistan.
 

What You Can Do:

1. Check with HP Authorised Stores in Pakistan:
   We recommend reaching out to HP Authorised Service Centers or retailers in your region to check if they can source the L84394-005 battery locally or assist with a compatible alternative.
    
2. Importing from the U.S. (if not available locally):
   If the part is not available in your area, you may need to order the battery from the U.S. through a reliable third-party seller or an international shipping service or through any family members. Be sure to verify the seller’s credibility and confirm the part number matches exactly to ensure compatibility and safety.
    
3. Avoid Third-Party/Non-OEM Batteries (if possible):
   While some third-party brands may advertise compatibility, they may not meet HP’s performance and safety standards. We strongly advise using genuine HP parts when possible to maintain device reliability and warranty support.

I hope this answers your issue.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat