• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hi, I have an HP Envy x360 Convertible 15-ed0003ca with very poor battery life — it only lasts about an hour of continuous use. It’s about 5 years old, and I use it daily for school and work. Is it possible to replace the battery? If so, which battery should I get, and where can I buy it?

1 REPLY 1
HP Recommended

Hi @JWolly,

Welcome to the HP support community.

I understand you’re having an issue with the battery and are looking for a replacement part. Please note that if the PC is over 5 years old, the part may no longer be available. However, we can certainly check and explore all possible options for you.
 

Kindly share your PC details in a private message so we can review and assist you further.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.

 

Here is the link to find the product Serial number: - Click here


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.