Battery Replacement for HP ENVY x360 Convertible 15m-cn0xxx

[EnvyUser6]

Hi!  I need to replace a swelling battery in my HP ENVY x360 Convertible 15m-cn0xxx.  The product number is 3VU72UA#ABA. 

What model number battery do I need to purchase?  

Thank you!  

[praveenbv]

Hi @EnvyUser6, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

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