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HP ENVY x360 - 15-cn0001nx

Hello Guys, 

I need a replacement battery for my HP ENVY x360 Convertible 15-cn0xxx. I have lost my manual and will need the battery type since I'm using it always plugged in and my routine is greatly affected. The product number is 4PN11EA.

Which type of battery do I need to purchase?  

 

Thanks in advance. 

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook's model series.

 

Maintenance and Service Guide HP ENVY x360 Convertible PC

 

Chapter 3, page 20 has the battery description and part number.

 

Battery (4-cell, 55 WHr, 3.6-Ah, Li-Ion)   HP part # L43267-005

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

HP does not sell the battery you need, so you will have to find a compatible aftermarket battery that references the HP part number.

 

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