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‎01-12-2021 03:36 PM

HP Recommended
Product: Pavilion 15-cc1xx
Operating System: Microsoft Windows 10 (64-bit)

Hi guys, 

The battery level on my laptop is weak, thus I would like to replace it. I have Pavilion 15-cc1xx and the part number that I am looking for is 920070-855. I have found a couple of replacement batteries online (knock-offs), but I would like to get the answer if it is possible to get the original replacement battery.  If not, feel free to recommend me some. 

 

Thank you in advance for your answer. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2021 08:46 AM

HP Recommended

@Sean1986

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to check the battery replacement.
HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 REPLY 1

‎01-15-2021 08:46 AM

HP Recommended

@Sean1986

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to check the battery replacement.
HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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