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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Battery Replacement for my OMEN laptop

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08-27-2024 06:28 PM
My laptop battery died and it only works now if plugged in
I talked to an HP agent over the phone yesterday who asked me to provide the serial number to identify the battery type so that I can order it on line - see data provided below
OMEN by HP - 15-dc0150tx
Product - 6CE41PA
Serial - 5CD914186Z
08-27-2024 07:47 PM
Below is the link to the parts list for your notebook:
The battery part number and description is:
917724-855 | Assembly-battery 4C 70Wh 4.55Ah LI SR |
Below is the link to the service manual, where you can find the battery removal and replacement procedure:
08-27-2024 08:36 PM
You're very welcome.
According to the HP parts store link, the battery is on backorder.
The only suggestion I can offer would be to contact the authorized HP supplier in Australia to see if they have a source of supply.
Otherwise you can do a search on Amazon or eBay by the HP 917724-855 battery part number and see if you can buy a compatible aftermarket battery that references that part number.