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‎08-26-2020 11:27 PM

HP Recommended
Product: HP Envy x360 m6 - w011dx
Operating System: Microsoft Windows 10 (64-bit)

Discovered recently that my laptop cannot maintain a charge and as such, I began searching online for some OEM parts, unfortunately, I couldn't find any and the non-OEM replacement batteries I did find I didn't trust. I am just asking for suggestions on where I can purchase a replacement battery for my laptop online.

1 REPLY 1

‎08-29-2020 01:08 PM

HP Recommended

@MoeruPhoenix you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Alternatively, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


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