• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-31-2021 12:02 PM - edited ‎01-31-2021 12:02 PM

HP Recommended
Product: HP Pavilion x360 Convertible 14m-cd0xxx
Operating System: Microsoft Windows 10 IOT

I am looking to replace the battery on my HP Pavilion x360 Convertible 14m-cd0xxx because I received an error message today when turning it on. Does anyone have any recommendations? Thank you! 

1 REPLY 1

‎01-31-2021 12:19 PM

HP Recommended

@natalie1221 

 

Your machine (what is it ?) should use battery of the HP Pavilion x360 14m-cd0xxx and  14m-cd1xxx Convertible PC  , which is

 

           3-cell, 41-WHr, 3.6-AHr, Li-ion battery part # 920070-856

 

Part is N/A from HP part store

          https://partsurfer.hp.com/Search.aspx?searchText=920070-856

 

I can't find it elsewhere,  even eBay

 

         https://www.ebay.com/p/11028154679

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.