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- Re: Battery Replacement

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08-31-2021 02:47 AM
Product: HP Pavilion x360 Convertible 14-dh0xxx
Operating System: Microsoft Windows 10 (64-bit)
I am using hp pavilion x360 convertible laptop for 2 years. Now there is an issue with the battery. After running battery diagnostics, it says I have to replace the battery because the battery capacity has degraded a lot. Hence I want to replace the battery, but I am unable to find a new hp battery in store.
Where can I find a hp laptop battery for my model? Also if you know kindly let me know the battery model needed for my laptop. The model is HP Pavilion x360 Convertible 14-dh0xxx and the product number is 6XU80PA#ACJ.
Thank you in advance.
1 REPLY 1
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