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07-01-2022
11:35 AM
- last edited on
07-01-2022
11:55 AM
by
MayS
Greetings- need help purchasing a new battery for this system. I purchased one on amazon, took it to best buy and it did not connect. I am trying to get one directly from HP and have no idea what I am looking for. Please help with a direct link to which battery I need. Right now the computer only works when the charger is plugged in, yet it does not charge at all. I have not purchased a new cable adapter as I do believe it is the battery itself.
Thank you!
07-01-2022 12:09 PM
Hi:
Below is the link to the parts list for your notebook.
The battery part number you need is this:
902499-856 | ASSY-6CELL BATTERY 79WH 3.43AH LI KB0607 |
I checked the HP parts store, and they don't sell the battery you need.
You will have to find it on the secondary market.
Search by the HP part number.