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Common problems for Battery
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HP Recommended
HP Pavilion 15-au099nia (ENERGY STAR)
Microsoft Windows 11

 

Hi! I have HP Pavilion 15-au099nia (ENERGY STAR),Product No.W6Z61EA#B10.

Battery is not getting recharges beyond 50 %,I already tried Battery calibration but still the issue is same. I need to replace the battery .Kindly advice or share link where  I can buy HP original battery for my device in India?Thanks.

 

1 REPLY 1
HP Recommended

Hi @Prashantm777 

 

Be aware that there is no "original" battery.  HP does not manufacture the batteries. There are just batteries that meet the HP specifications and have the HP logo printed on them.

 

Maintenance & Service guide for your notebook
http://h10032.www1.hp.com/ctg/Manual/c05228250.pdf

Main Battery (in the illustrated parts list)
Ch 3, Page 17, Item 16

 

The HP Part number 849909-855

Online vendor source regional to you
Amazon.in
https://www.amazon.in/s?k=HP+849909-855&crid=1EQ7AUO2RQKEC&sprefix=hp+849909-855%2Caps%2C195&ref=nb_...



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