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HP Recommended
HP Pavilion - 15t-cu000 CTO

Hello 

I need to know which battery to purchase for my laptop based on the information I got from the HP battery check on my laptop.  Thanks 

 

Warranty Type: 3
Cycle count: 488 / 1000
Manufacturer: 313-1C-34-A
Serial Number: 43860 12/06/2018
Temperature: 30 °C
Current: 811 mA
Failure ID: REOOW

 

Terminal Voltage: 13025 mV
Design Voltage: 11400 mV
AC Power: Yes
CT Number: 6GYSU07WYBNXUC
Design Capacity: 41 WHr
Full Charge Capacity: 6 WHr (15%)
Remaining Capacity: 3 WHr

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Enter your PC's product number in the search window at the link below, and it should provide the battery part number and description for the battery your notebook needs.

 

HP PartSurfer

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Enter your PC's product number in the search window at the link below, and it should provide the battery part number and description for the battery your notebook needs.

 

HP PartSurfer

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