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09-12-2018 02:49 PM
Hello, i need some help with this. I searched the store, sadly didnt find my product. I need a battery Compatile with my laptop.
HP 15-AK003NS
Pavilion 15 Gaming
Or maybe anyone has a solution for this. I tried calibration, doesnt work. Laptop shuts down when on battery.It can be 98% and shut down. Tell me if there is any hope to make it "work" or need replacement.
Best regards.
Solved! Go to Solution.
Accepted Solutions
09-12-2018 03:01 PM
No it needs to be replaced. There isn't a magic fix. This is the HP Part numbers for your laptop's battery:
(20) Battery 4-cell, 48-Whr, 3.2-Ah Li-ion 800050-001 4-cell, 41-Whr, 2.8-Ah Li-ion 800049-001
HP Parts Store no longer carries it.
This one is a compatible 3rd party battery from USA amazon.com:
Genuine HP battery from US eBay seller:
This is the larger capacity 48-wh battery:
If you need it outside the USA post back.
If this is the info you needed please accept as solution.
09-12-2018 03:01 PM
No it needs to be replaced. There isn't a magic fix. This is the HP Part numbers for your laptop's battery:
(20) Battery 4-cell, 48-Whr, 3.2-Ah Li-ion 800050-001 4-cell, 41-Whr, 2.8-Ah Li-ion 800049-001
HP Parts Store no longer carries it.
This one is a compatible 3rd party battery from USA amazon.com:
Genuine HP battery from US eBay seller:
This is the larger capacity 48-wh battery:
If you need it outside the USA post back.
If this is the info you needed please accept as solution.
09-12-2018 03:15 PM
Your notebook, have any of this batteries ...
4-cell, 41-Whr, 2.8-Ah Li-ion battery - 800049-001
4-cell, 48-Whr, 3.2-Ah Li-ion battery - 800050-001
From ... page 34 of ... http://h10032.www1.hp.com/ctg/Manual/c04823146
You can try delete Batteries in the Administrator of Devices and boot.
If continued, then must be replace. If have warranty call, to HP Support, from ... http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
If not, purchase, intend purchase from ... https://parts.hp.com/hpparts/Default.aspx?mscssid=
Or too, with Part Number of HP, from ... eBay, Amazon, etc ...
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/