cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
6 2 0 0
Message 1 of 2
18
Flag Post

Battery Replacement

HP Recommended
Pavilion 15-CS1032TX
Microsoft Windows 10 (64-bit)

Hi Guys, 

My Laptop battery got defected few days ago and I have a 2 year warranty which an year finished few months ago. So i went to replace my battery from an authorized dealer in Sri Lanka. I couldnt get my battery due to 1st of the warranty was over. Does the below pic about my warranty from HP say otherwise?

Screenshot (115).png 

1 REPLY 1
Highlighted
Level 19
Level 19
86,334 86,216 10,961 23,553
Message 2 of 2
Flag Post
HP Recommended

@Umarshah 

 

I can't see the image but normally you can have 2 years warranty for hardware but still only 1 year for battery. Some HP business class series, HP has 3 years warranty by default including batteries.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation