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I can't find a part number to replace my battery in my HP Pavilion - 15-cc187cl.
I assume that I should be able to replace the battery. Can anyone shed some lite on this or provide a part number for the battery in my HP laptop?
Go to Solution.
Yes, the battery can be replaced.
From Part Surfer - 2DS95UA
The battery is not available from HP.
Use your search engine to find a compatible replacement at your favorite online store.
Right this minute, I am unable to open your Maintenance guide.
As soon as it is available, you can read in the document how to replace the battery.
Warranty Check – Contact HP
If the battery is failing (or has failed) and the computer is within the Warranty Period, contact HP Technical Support.
“Everywhere” Contact Information - HP Technical Support
Open > HP World-Wide Support
Select your region and follow the prompts
Where to Find Additional Information about your device
Check your computer’s Website Support for important advisories and bulletins
Category "Bulletins and Advisories" (wording may vary)
NOTE: The online database results do not impact the actual contract.
Replacement and Purchase Options
HP Document: HP Notebook PCs - Purchasing a Replacement Battery
Find your Product
See: HP Notebook PCs - How Do I Find My Model Number or Product Number?
Find Parts and Replacement Procedure
HP Collection of “how-to” videos - Battery
HP Video Gallery
Use Categories and / or enter your request in the search bar to narrow the search.
Select Category Computing and Mobile Devices > Battery and Power
Select Category Computing and Mobile Devices > Parts Replacement and Upgrades
Search for replace battery or replace battery x360
Select and watch your Video
Find / Check for parts at PartSurfer / HP Parts Store
PartSurfer might be able to tell you exactly which parts came with your device.
Parts marked as "n/a" are not available from HP.
Parts marked as available for purchase might be available from: HP Parts Store
If HP does not provide the part for retail purchase,
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