• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-02-2021 10:16 PM - edited ‎05-02-2021 10:18 PM

HP Recommended
Product: HP Pavillion 15-bs023ca
Operating System: Microsoft Windows 10 (64-bit)

Hey there , 

I am from canada and I have HP pavilion laptop model number 15-bs023ca its warranty has been expired  and there is a problem with its battery backup. I want to replace the battery and can't find original one VI04 online 

when i decided to buy third party  battery I can't decide which brand should i go to 

1 REPLY 1

‎05-02-2021 11:04 PM

HP Recommended

@SupandeepB 

 

Its specs

          https://support.hp.com/au-en/document/c05535019

 

You can order its battery from (item 2)

         https://partsurfer.hp.com/Search.aspx?searchText=1UG36UA

 

Or use part # to order from

          https://www.newegg.com/p/16J-0010-03XG9

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.