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Hi I recently have had a problem with the battery on my HP envy 13 notebook and unfortunately, i was not able to find a replacement battery.

The model is HP ENVY Laptop Model 13t-ah000

ProdID2ZS45AV

SN# [Personal Information Removed]

1 REPLY 1
HP Recommended

@acex1,

 

Welcome to our HP User Forum!

 

Your HP ENVY Laptop Model 13t-ah000 (2ZS45AV) according to: http://h10032.www1.hp.com/ctg/Manual/c06139858.pdf and: https://partsurfer.hp.com/partsurfer?searchtext=2ZS45AV, requires this battery: HP p/n: L08496-855 ("Assembly-battery 4-cell, 53-WHr, 3.54-AHr, Li-ion, KC04XL").

 

You can purchase quality L08496-855 replacement batteries online, such as this example: https://www.amazon.com/TsuLin-KC04XL-Replacement-HSTNN-IB8K-HSTNN-DB8P/dp/B088WKSDMM/ref=sr_1_2?crid....

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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