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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
The battery replacement part is
Battery (3 cell, 41 Whr) L11119-855
Source: The Maintenance & Service guide for your laptop series ( Chapter 3, page 16, item 15
https://h10032.www1.hp.com/ctg/Manual/c06510442.pdf
"where can I replace my battery in the Philippines?"
I would have no idea on which one of the many islands of the Philippines you live.
I suggest finding a laptop shop to have them replace the battery.
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