Battery (SR03052) replacement needed for HP Pavilion Gaming Laptop 15-cx0205ng

[Alec_Lionheart]

The HP replacement parts website does not show any parts possible for order although my notebook is quite young. My battery is dead and out of warrenty and HP support stopped trying to help during the phone call and had no idea left than replacement. Therefore I'd like to replace the battery. Can you name a place that sells certified HP batteries for my notebook?

[Echo_Lake]

@Alec_Lionheart

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, 
After reading your post, I did go through the Product specifications of your product and found that you have 3-cell, 52.5-Whr, 4550 mAh, installed on the PC.

And here is the part number: L08855-856 you can just enter the part number in Google search bar to locate one from Amazon or eBay. 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Alec_Lionheart]

Thank you @Echo_Lake for your efforts but the google search (as well as amazon or ebay) does provide suspicious sites - some of them are also listing L08855-856 as a 4-cell battery (which is clearly wrong). Is there any way to get a HP spare part or is there a certified spare part shop?

HP offered only to replace the battery by themselves which will cost 1/3 of the total purchasing price of the whole notebook which is way out of proportion bearing in mind that only 3 screws secure the battery. 

Looking forward to your response.

[Echo_Lake]

@Alec_Lionheart

Thank you for posting back. 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.