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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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‎01-23-2019 03:44 PM

HP Recommended
Product: Spectre x360 15
Operating System: Microsoft Windows 10 (64-bit)

The first run of my new hp spectre x360 15 I observed battery took long time more than 20 mins to reach from 99% to 100% then I ran hp digonistics UEFI it shows that calibration required. is it normal for new computer?

also in test results I can see "Primary_MaxError: 1" what is it mean?

1 REPLY 1

‎01-26-2019 10:14 AM

HP Recommended

@Ahmed_ELR

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

 

Below I've listed a series of steps that should help your cause: 

  • Video about improving your notebook battery performance 

  • How long does a notebook battery last? 

  • Adjusting notebook battery power plans 

  • Factors that contribute to loss of notebook battery capacity 

  • Recommended notebook battery care practices 

  • Original battery charges slowly, replacement battery charges normally 

  • Special recommendations for embedded (not customer replaceable) notebook batteries 

  • Tips for conserving notebook battery power 
     

For more details, Click here​​​​​​ 

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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