Battery Wear Level low Cycle count

[Novawatsit]

Hi, i noticed my laptop battery was dropping quicker than usual a few months back but using HWMonitor it continually showed 0% wear level, so thought nothing of it, but now it's loosing charge even while switched off and unplugged. (15%) in a few hours. so i decided to check HP's own battery checker and it shows as "Normal" But clicking on the Advanced part, it shows my battery  health at 79%, Which confuses me as the laptop primarily being used for Gaming is always plugged in while in use which is why it has such a low Charge cycle. of 236/1000, Which means HP designed the battery to give a good performance until 1000 Cycles at which point it would need replacing. 

But it's already showing a 21% Drop in health at a low cycle count. the laptop is out of warranty, but surely this should still be covered as it's not lasting as long as it should be according to the charge cycles. 

[Rainbow23]

Hi @Novawatsit,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

I see that you are facing battery issues with your OMEN Laptop - 15-Ek0003na wherein laptop battery was dropping quicker than usual.

Please follow the steps listed below to update the drivers from device manager:

1) In the Windows search box on the desktop, type “Device Manager” and then click on it.
2) Expand “Batteries”. 
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
4) Click on “Uninstall”. 
5) At the prompt put a check in the box to remove the current driver 
6) Restart the computer. 
7) When the computer comes back up it should automatically find the driver. 
😎 Go to Device Manager. 
9) Expand Batteries. 
10) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there and click on update drivers.
11) Click "Search automatically for updated driver software" 
Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 

You may also check this document for Testing and Calibrating the Battery (Windows).

Let me know if this helps and have a nice day ahead.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Novawatsit]

Hi this did not help, Both drivers are Running 2006 versions and there is no Update available for either of them.