Battery backup and GPU heating issue

[anzar277]

I'm having an issue of battery backup getting less than 3hours before I used to get more than 5 hours now no and slight GPU to overheat after I updated the bios firmware of my HP-15-AY503TX laptop. I have run hardware test like going to diagnostic mode from boot menu, running from battery utility test of HP and HP Support Assist everything shows passed Even in launchbar shows working properly no issues and no softwares running background only anitivirus and I disabled antivirus and checked it's the same issue still didn't work after all I ran all test. Is there any Bios update or anyother troubleshooting?

[The_Fossette]

@anzar277,

Welcome to the HP Support Community!

I recommend you follow the steps in the below article to improve the battery performance.

https://support.hp.com/in-en/document/c01297640

For GPU overheating, follow the steps in the below article.

https://support.hp.com/in-en/document/c01657439

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[anzar277]

I've done all those steps. I don't see hardware issue I find bios firmware issue and I'm waiting for the firmware to resolve this issue.

[The_Fossette]

@anzar277,

You can download and install all the latest drivers and firmware for your computer from the below link.

https://support.hp.com/in-en/drivers

I recommend you keep a tab on the above website for the latest drivers for your computer as all the drivers get updated on the HP drivers page once they are released.

Cheers!

[anzar277]

Those versions not work for me

[The_Fossette]

@anzar277,

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with tech support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!

[anzar277]

I spoke to them they didn't help me. I sorted the out issue by myself by reinstalling Intel Dynamic thermal framework drivers software.