Battery calibration

[Yameen1]

iv bought a laptop of curries and everything is fine however I have this notification from hp support that my battery needs to be calibrated and when i do it on the app it just says it needs to be calibrated even though iv followed the steps of charging my battery and then running the tests. I even tried doing it manually and it said it was successful and my battery is healthy but when i logged in the hp support app still says it needs to be calibrated. This is really frustrating as iv had to get 3 replacement for this laptop and i really dont want to go through the process again as this one was perfect until this popped up. 

[The_Fossette]

@Yameen1

I reviewed your post and I understand that you are getting a pop up to calibrate the battery in HP support assistant.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS from the below link and check whether the issue is resolved.

BIOS: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105832.exe

If you continue facing the issue, then uninstall the HP support assistant from the computer and then download and install it from the below link.

https://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/p...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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