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Battery charging issues

HP Recommended
HP pavilion -15 AU 620tx
Microsoft Windows 10 (64-bit)

Hi,

I have been facing some issues on my hp pav-15 au620tx model's battery. Whenever I plug my laptop for charging, it charges till 25-30% and after that, it stops charging even though it is connected to the adapter and it says plugged in charging. Because of this I have been facing a lot of problems regarding the life of the battery and i have tried some remedy through internet but none of them worked. Please help me with this problem and help me find a solution for it.

 Anything will be grateful.

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@pratik_dsouza10,

 

I reviewed your post and I understand that you are facing issues with the battery on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.

 

Here is how you do it.

 

Step 1: Click the Windows “Start” button and right-click “Computer.”

Step 2: Click “Manage,” then “Device Manager.”

Step 3: Click the “Batteries” section. A list of devices will appear.

Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”

Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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