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HP 14 Laptop PC 14-d5000 (4T802AV)

 I

IMG_20240412_120733.jpg

bought this laptop a few months ago. Suddenly, after starting up, I get this message: 

1 REPLY 1
HP Recommended

Hi @Varatha,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Update the Bios by selecting your current OS version. Click here
You may also refer to this Video URL. 

 

And keep me posted on the results.

 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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